Help coordinate common site maintenance and application update work based on the customer's platform.
PRODUCTS / WEBSITE SERVICE
Keep the website maintained after launch day.
Website Care is an ongoing service path for customers who want help with routine updates, maintenance, recovery planning, and the operational work around keeping a website healthy.
PRODUCT DETAILS
Some customers need a host. Others need someone to help care for the site.
Website Care gives HostMyWeb a service product beyond infrastructure without pretending every maintenance task belongs inside the base hosting subscription.
Keep backup and restore options aligned with how important and frequently changed the website is.
Watch for obvious configuration, storage, certificate, domain, or application issues that can affect normal site operation.
Provide a path for routine website assistance that does not require the customer to manage every technical detail alone.
Coordinate malware, update, access, and recovery recommendations when a site needs additional protection.
Recommend shared, performance, cloud, or VPS changes when the workload actually outgrows its current environment.
Website Care scope, included work, and recurring price should be confirmed in the customer's service agreement before activation.
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